List of Articles customer knowledge Open Access Article Abstract Page Full-Text 1 - Enhancing Innovative and Sale Performance through Customer Knowledge Management Nasser Asgari Open Access Article Abstract Page Full-Text 2 - Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty narges rezaei malek Open Access Article Abstract Page Full-Text 3 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices) Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi Open Access Article Abstract Page Full-Text 4 - Developing Customer Knowledge Management Process Model Using Customer Relationship Management Systems Maryam Ashoori Mona Sharif khani Mohammad Jafar Tarokh Open Access Article Abstract Page Full-Text 5 - Designing a dynamic model of brand equity with a focus on fake news and customer knowledge at Coca-Cola Davood ariannejad Alireza Pouya Hadi Bastam Ali Hosseinzadeh