List of Articles service quality Open Access Article Abstract Page Full-Text 1 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches) haniyeh alijani Open Access Article Abstract Page Full-Text 2 - Assessing the e-service quality of Payame Noor University Somayeh Ahari Open Access Article Abstract Page Full-Text 3 - Identification of the Factors and Indicators of the Model of Quality Assessment of the Game Industry Services on the Cloud Platform Mohammad Taghi Taghavifard mohamadali abaspour Open Access Article Abstract Page Full-Text 4 - Impact of Science and Technology Parks Quality of the Service on Growth and Innovative Performance of Firms located in Parks; Case study: Pardis Technology Park Mohsen Shafiei Nik Abadi Saeideh Ghochkanloo 10.7508/jstpi.2015.03.006 Open Access Article Abstract Page Full-Text 5 - Impact of Knowledge Management on Private Banks Performance Through Mediation of Service Quality (Case Study: Private Banks of Kermanshah) sahar sorkhvandi Rahele zeynivand seid hamed feizjavadian 10.7508/jstpi.2018.04.006 Open Access Article Abstract Page Full-Text 6 - Designing a Fuzzy Expert System For Measuring E-Banking Service Quality shohreh nasri علیرضا حسن زاده علی رجب زاده Open Access Article Abstract Page Full-Text 7 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis Open Access Article Abstract Page Full-Text 8 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers maryam akhavan مجید باقری Open Access Article Abstract Page Full-Text 9 - The Impact of Brand Extension Success Drivers on Attitude toward Brand Extension with Role of Mediator Service Quality (Case Study: Day Bank and Service Companies with Day Brand in Isfahan City) Ali Kazemi Hajar Rafie Azarnoosh Ansari Open Access Article Abstract Page Full-Text 10 - The survey of the effect of Workplace Spiritually on Service Quality with emphasize on Organizational Citizenship behavior Ali shariat nejad Open Access Article Abstract Page Full-Text 11 - Quality of Service Aware Service Composition Method Using Biogeography-Based Optimization (BBO) Algorithm S. Saligheh B. Arasteh Open Access Article Abstract Page Full-Text 12 - Geniality, Deception, and Profiteering: the pilgrims’ perception of retail stores in Mashhad Open Access Article Abstract Page Full-Text 13 - Consumer Behavior in E-Tourism Services sakineh jafari Mohammad najjarzadeh rezvan Golestaneh narjes deyrgandom Open Access Article Abstract Page Full-Text 14 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz jafar bahari Sadegh Salehi Marjan Bazleh Open Access Article Abstract Page Full-Text 15 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels jafar bahari mehdi karoubi Shahla Bahari 10.52547/journalitor.35756.10.20.157 Open Access Article Abstract Page Full-Text 16 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels jafar bahari Shahla Bahari 10.52547/journalitor.36165.9.18.0 Open Access Article Abstract Page Full-Text 17 - Examining The Satisfaction Of Patients Visiting The Emergency Department Of PourSina Educational-Medical Center In 2023 Kourosh Delpasand Amir Fakhraei Zohreh Kazempour kalshatri Enayatollah Homayi rad Doreen Aghajalani Shirin Maafi kalorzi Mohammad Nooryan مرضیه آزادگان 10.61186/ahrar.45871.4.7.1 Open Access Article Abstract Page Full-Text 18 - Designing and validating the ideal model of human resources training in the social security organization in order to improve the quality of services Hadi hassanzadeh Ghaffar Tari hossein bagaea Open Access Article Abstract Page Full-Text 19 - The Impact of Perceived Service Quality on Customer Citizenship Behavior of Kermanshah National Bank According to the Mediator Role of Customer Satisfaction فتانه یاراحمدی مه نوش فیلی Open Access Article Abstract Page Full-Text 20 - Designing and validating the ideal model of human resources training in the social security organization in order to improve the quality of services Hadi hassanzadeh Ghaffar Tari hossein bagaea