List of Articles customer retention

• Open Access Article
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  1 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches)
  haniyeh alijani
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - Proposing a model of customer retention through value co-creation in service projects
  Ali Asghar Tashakkori Fereshteh Lotfizadeh Homa Doroudi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  3 - The Effect of Relationship Marketing On Customer Retention through Customer Engagement Considering Customer Citizenship Behavior
  Reza Pourmohammad morad rezaei dizgah