List of Articles customer loyalty Open Access Article Abstract Page Full-Text 1 - Model of customer loyalty in e-commerce recommender systems Leila Ebrahimi Open Access Article Abstract Page Full-Text 2 - Identification of Effective Factors on Customer Loyalty using USSD Codes by Structural Equation Modeling Approach fatemeh shahbazi Open Access Article Abstract Page Full-Text 3 - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat narges rezaei Mohammad rezaei Open Access Article Abstract Page Full-Text 4 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices) Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi Open Access Article Abstract Page Full-Text 5 - The Impacts of Business Intelligence, Customer and Loyalty Satisfaction and Brand Value in Iran Hygienic and Cellulose Industry Reza Aghaei Milad Aghaee 10.7508/jstpi.2018.04.005 Open Access Article Abstract Page Full-Text 6 - Explaining a model for sacrifice based on customer experience in the hotel industry (four and five stars in Shiraz) jahanbakhsh rahimi baghmalek seyed abolghasem mira Mohammad Haghighi Open Access Article Abstract Page Full-Text 7 - The Effect of Water Conservation and Waste Reduction Management on Increasing the Customer Loyalty in the Hotel Industry Maryam Mesbahi Shokrieh Taheri Zahra Akbari Open Access Article Abstract Page Full-Text 8 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels jafar bahari Shahla Bahari 10.52547/journalitor.36165.9.18.0 Open Access Article Abstract Page Full-Text 9 - Effect of Waiting Time Satisfaction and Use of Self-service Technology on the Sustainability of Customer Loyalty mohammad mahdi davali Shoorangiz Rezaei 10.61882/jstpi.45342.21.83.52