List of Articles Service

• Open Access Article
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  1 - The effect of insurance customers' perception of quality of services provided
  seyed morteza ghayour baghbani omid behboodi ali pourang haniye feyzabad
• Open Access Article
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  2 - Investigating the Mediating Role of Commitment and Satisfaction in Relationship between Service Quality and Customers' Retention in Banking Industry (Case Study: Post Bank Iran - Langarud Branches)
  haniyeh alijani
• Open Access Article
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  3 - A Semantic Model for Business Process Management with Service Level Agreements
  parvaneh hajinazari
• Open Access Article
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  4 - Semiautomatic Creation of Enterprise Mashups Using Semantic Descriptions
  Hooman Tahayori
• Open Access Article
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  5 - Applying genetic algorithm for automatic service identification based on quality metrics
  Jan Mohammad Rajabi saeed parsa masoud bagheri ali akbar
• Open Access Article
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  6 - Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty
  narges rezaei malek
• Open Access Article
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  7 - Assessing the e-service quality of Payame Noor University
  Somayeh Ahari
• Open Access Article
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  8 - A conceptual model for identification of eservices quality in Iranian estores
  Mohammad Fathian
• Open Access Article
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  9 - Proposing a model for IT services based assessment approach, based on IT Governance Model
  seyyed ahmad tabatabaei skch skch
• Open Access Article
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  10 - Iran's Mobile Government Ecosystem Model, Stakeholders Identification and Analysis
  ali hakimjavadi mehdi sepehri
• Open Access Article
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  11 - Assessment of self-serving technologies according to customer’s continuous usage of self-serving banking services
  behnam golshahi
• Open Access Article
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  12 - QoS Evaluation and Optimization for Mobile Telecommunication Networks Using Key Performance Indicators: A Case Study for Kerman City
  Mihsen Sheikh-Hosseini
• Open Access Article
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  13 - A Framework for Identifying and Ranking Criteria for Evaluating the Quality of Electronic Services (Case studies: Golestan website of Payame-noor university)
  Hossein Babaee mahmood salehesfahani fateme noorani
• Open Access Article
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  14 - Semiautomatic Creation of Enterprise Mashups Using Semantic Descriptions
  shahriyar mohammadi ali khalili
• Open Access Article
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  15 - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat
  narges rezaei Mohammad rezaei
• Open Access Article
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  16 - Provide a conceptual model to identify the quality of electronic services in the country's online stores
  marziye rahmani Mohammad Fathian saied yaghoubi
• Open Access Article
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  17 - بررسی تاثیر استفاده از انواع استراتژی¬های بازاریابی در شبکه‌های اجتماعی بر جلب اعتماد مشتریان شورایی
  farzaneh milani jafari zenouzi
• Open Access Article
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  18 - Economical Valuation of River to Conservation for sustainability of Water Supply (Case Study: Masal Khalkaei River, Gilan Province)
  طوبی عابدی بهنام  یوسفی
  10.29252/.1.1.31
• Open Access Article
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  19 - The Evaluating of Spatial Distribution of Population and Services in Urban Zones of Tabriz
  Rahim Sarvar    
• Open Access Article
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  20 - Evaluation of social housing and the effective factors in housing provision for low income classes(a case study :Eslamshahr)
  محسن  سقایی Ahmad mozeni amir sanaeirad
• Open Access Article
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  21 - Locating Base Fire and Safety Services in Rural Settlements (Case study villages, city Boukan)
  وحید ریاحی  
• Open Access Article
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  22 - Investigating the Role of Cooperative Dehirians in the Physical-Spatial Development of Rural Areas (Case Study of Villages in the Central District of Gorgan)
  Safieh  Bahmani Bahman Sahneh Ali Akbar Najafi Kani
• Open Access Article
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  23 - The Role of Effective factors in Growth of New Technology Based Firms (NTBFs) in Mashhad City
  fateme sanaei pour davood ghoroneh
• Open Access Article
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  24 - Ranking of the key success factors of outsourcing activities of universities maintenance and repair services using the Fuzzy approach (Case: Semnan University)
  Nasrin  Rahae Mohsen  Shafiei Nikabadi Azim  Zarei
• Open Access Article
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  25 - Government's Civil And International Responsibility For The Damages Caused By The Internet
  Rasoul Malakooti Mona Khalilzadeh
• Open Access Article
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  26 - SIP Vulnerability Scan Framework
  Mitra Alidoosti Hassan Asgharian Ahmad akbari
  10.7508/jist.2014.04.003
• Open Access Article
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  27 - A New Architecture for Intrusion-Tolerant Web Services Based on Design Diversity Techniques
  Sadegh Bejani Mohammad  Abdollahi Azgomi
  10.7508/jist.2015.04.005
• Open Access Article
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  28 - A Novel Approach for Cluster Self-Optimization Using Big Data Analytics
  Abbas Mirzaei Amir Rahimi
  10.7508/jist.2019.01.005
• Open Access Article
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  29 - Embedding Virtual Machines in Cloud Computing Based on Big Bang–Big Crunch Algorithm
  Ali Ghaffari Afshin Mahdavi
  10.7508/jist.2019.04.006
• Open Access Article
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  30 - Reallocation of Virtual Machines to Cloud Data Centers to Reduce Service Level Agreement Violation and Energy Consumption Using the FMT Method
  Hojjat Farrahi Farimani Davoud  Bahrepour Seyed Reza Kamel Tabbakh reza Ghaemi
  10.7508/jist.2019.04.007
• Open Access Article
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  31 - Confronting DDoS Attacks in Software-Defined Wireless Sensor Networks based on Evidence Theory
  Nazbanoo Farzaneh Reyhaneh Hoseini
  10.52547/jist.9.33.25
• Open Access Article
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  32 - A Novel Effort Estimation Approach for Migration of SOA Applications to Microservices
  Vinay Raj Sadam Ravichandra
  10.52547/jist.15561.10.38.80
• Open Access Article
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  33 - Self-Organization Map (SOM) Algorithm for DDoS Attack Detection in Distributed Software Defined Network (D-SDN)
  Mohsen Rafiee Alireza  shirmarz
  10.52547/jist.15644.10.38.120
• Open Access Article
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  34 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices)
  Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi
• Open Access Article
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  35 - Identification of the Factors and Indicators of the Model of Quality Assessment of the Game Industry Services on the Cloud Platform
  Mohammad Taghi Taghavifard mohamadali abaspour
• Open Access Article
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  36 - Proposing a New Framework to Decreasing Delay in the Internet of Things by Using Computing Power of Fog
  Mohammad Taghi Shaykhan kianoosh azadi
• Open Access Article
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  37 - Stability Analysis of Networked Control Systems under Denial of Service Attacks using Switching System Theory
  Mohammad SayadHaghighi Faezeh Farivar
• Open Access Article
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  38 - The Role of Islamic Work Ethics and Service Culture on Organizational Citizenship Behavior, Accountability, and Social Responsibility
      Abolfazl Ghasemzadeh
• Open Access Article
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  39 - Spatial Analysis of Urban Poverty in Achieving Social Justice (Cady: Neighborhood of the Area of a Tehran Municipal)
      karamatollah ziyari  
• Open Access Article
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  40 - renegotiaton in upstream contracts of the oil industry from the perspective of law a
  Rahele  Seyed Morteza Hosseini Bahram Taghipour Mehdi Abbasi Sarmadi Fatemeh Amiri
• Open Access Article
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  41 - Introducing an applied model for the Iranian Single window for SMEs: a public private partnership approach
  Seyed mehdi Sadat Rasool Hasan talebi
• Open Access Article
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  42 - A Development Bank for Small and Medium Enterprises in Iran (SME bank of IRAN)
  Mohammad reza Edraki
• Open Access Article
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  43 - Trade of Services within the realm of World Trade Organization
  Vali Sajedi
• Open Access Article
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  44 - Identify and Prioritize Science Parks and Technology Services Offered to Companies Active in the Field of Software Technologies
  Saeed Shavalpour Sadegh  HosseinZadeh Maleki Mehdi Ghafori Fard Mir Saman Pishvaee
  10.7508/jstpi.2017.02.002
• Open Access Article
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  45 - Impact of Science and Technology Parks Quality of the Service on Growth and Innovative Performance of Firms located in Parks; Case study: Pardis Technology Park
  Mohsen Shafiei Nik Abadi Saeideh Ghochkanloo
  10.7508/jstpi.2015.03.006
• Open Access Article
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  46 - Service Innovation (Concepts, Features, Approaches, Perspectives and Policies)
  Mostafa Safdari Ranjbar Seyed Soroush Ghazi Nori Gholamreza Tavakoli
  10.7508/jstpi.2016.04.002
• Open Access Article
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  47 - Ranking General Commodities Suppliers Based on Agility and Core Values Indexes In a Service Organization
  morteza jabale Hossein Ali  Hassan pour Masoud   Mosaddegh khah
  10.7508/jstpi.2019.01.007
• Open Access Article
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  48 - Impact of Knowledge Management on Private Banks Performance Through Mediation of Service Quality (Case Study: Private Banks of Kermanshah)
  sahar sorkhvandi Rahele zeynivand seid hamed feizjavadian
  10.7508/jstpi.2018.04.006
• Open Access Article
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  49 - Ranking of Supplier Selection Indicators for Outsourcing Services under Uncertainty
  Mostafa Ebrahim pour Azbary atefeh abdollahi Mohsen Akbari keramat gholami
  10.52547/jstpi.20769.17.65.46
• Open Access Article
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  50 - Providing a Pattern for Services Innovation Management in the Banking Industry with the Structural Equation Modeling Approach (Case Study: tourism bank)
  Fariba Aref Abbas Khamseh
  10.61882/jstpi.21012.21.83.32
• Open Access Article
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  51 - Effect of Value co- Creation on the New Services Development: The Mediator Role of Intra-Organizational Coordination and Moderating Role of Technological Experience
  masoud parsa Mostafa Ebrahim pour Azbary Mohammad Rahim Ramzanian
  10.61186/jstpi.21035.19.73.45
• Open Access Article
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  52 - Agility conceptual model of service provider enterprises supply chain By using fuzzy conceptual modeling
  Roxana Fekri مهدی  احمدی Marzieh Babaeianpoor
• Open Access Article
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  53 - Decreasing of gap between service quality in direction of increasing of customers, stabilized value with assistance of SERVQUAL model
  مصطفی کاظمی سعیده  فنودی
• Open Access Article
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  54 - Designing a Fuzzy Expert System For Measuring E-Banking Service Quality
  shohreh nasri علیرضا  حسن زاده علی  رجب زاده
• Open Access Article
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  55 - Investigating the influential factors in the creation of brand equity in higher education (A study of Payame Noor University)
  میرزا حسن  حسینی رومينا  فرهادي نهاد
• Open Access Article
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  56 - Strategic analysis of citizen satisfaction with service quality of Shiraz҆ urban parks by using multi criteria satisfaction analysis
         
• Open Access Article
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  57 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
  maryam akhavan مجید باقری
• Open Access Article
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  58 - Operational agility impact on organizational performance in service organizations (Iranian banks for instance)
  مهدی ارجلو kamran feizi abolfazl kazazi mohammad taghi taghavi fard
• Open Access Article
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  59 - The Impact of Brand Extension Success Drivers on Attitude toward Brand Extension with Role of Mediator Service Quality (Case Study: Day Bank and Service Companies with Day Brand in Isfahan City)
  Ali Kazemi Hajar Rafie Azarnoosh Ansari
• Open Access Article
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  60 - Providing a New Method for Customer Satisfaction Data Analysis (Case Study: Automotive Industry: Logan Car)
  mahnaz ebrahimi sadr abadi ali mohammad kimiagari seyed mahdi seyed esfahani
• Open Access Article
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  61 - Proposing a model for evaluating the Customer Satisfaction Index (CSI) in the field of Information Technology (case study: The ICT guild organization companies in Tehran)
  Milad Kolagar Daroonkola  
• Open Access Article
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  62 - The survey of the effect of Workplace Spiritually on Service Quality with emphasize on Organizational Citizenship behavior
      Ali shariat nejad
• Open Access Article
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  63 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
  وجیهه  هوشیار Mohammad rostampour
• Open Access Article
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  64 - Exploring to Moderating Role of Ethical trait On Model of Brand Affect in Banking Services
  Mohammad Reza  Karimi Alavijeh Amir Aslani Aslani Afrashteh
• Open Access Article
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  65 - Investigating the relationship between customer satisfaction and customer complaints and trust in the municipality of Tehran
  hamidreza fouladgar abbas saghaee
• Open Access Article
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  66 - Explaining the legal framework of the constitution and the law of civil services management decisions N.J.I.I
    Ebrahim Azizi
• Open Access Article
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  67 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
  kamran jalilian kameleh nasiri
• Open Access Article
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  68 - A dynamic capability approach on designing governance models in health care networks
  Alireza Aliahmadi Mohammadreza Rasouli
• Open Access Article
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  69 - Identify knowledge Intensive Business Services of Qom Water and Wastewater
  Maryam Gholizadeh Mohammad Ali Sarlak
• Open Access Article
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  70 - Identification and analysis of the service capabilities in Iran’s small enterprises (SEs) using integrated interpretive structural modeling and fuzzy MICMAC approach
  davod khosroanjom Ali Rajabzadeh Ghatary عباس  مقبل
• Open Access Article
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  71 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
  hamid reza masoudi
• Open Access Article
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  72 - Analysis of Service Supply Chain Anti-fragility in Iran Insurance Industry
  Sayyed Maisam Momeni ahmadreza ghasemi meysam shahbazi Amir Safari
• Open Access Article
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  73 - Presenting a model for explaining the impact of knowledge management on the lean of services based on the maturity level of organizational KM: A case study of Payam Noor University
  Mohadeseh Nikookar Roxana Fekri Marzieh Babaeianpoor peyman Akhavan
• Open Access Article
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  74 - New Approach on Reliable Restoration in MPLS Based Networks
  A. dana Ahmad Khadem Zadeh Mohammad Esmaeil Kalantari
• Open Access Article
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  75 - Development of a Secure Web Service Using RUPSec
  S. M. Hosseininezhad G. Elahi P. Jaferian
• Open Access Article
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  76 - Forecasting the Number of Telecommunication Services’ Subscribers for the Next Years in the Country
  A. Jahanbeigi M. E. Kalantari
• Open Access Article
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  77 - Cost Allocation Framework for Small Signal Stability Ancillary Service in Deregulated Environment
  E. Riahi Samani H. Seifi Mohammad Kazem Sheikh El Eslami
• Open Access Article
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  78 - Bidding Strategy of Virtual Power Plants in Energy and Ancillary Service Markets Considering Multiple Grid Supply Point
  H. Nezamabadi M. Setayeshnazar
• Open Access Article
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  79 - Integration of Systems in Ultra-Large-Scale Systems Using a Data-Centric Rich Services Approach
  S. Shokrollahi F. Shams J. Esmaeili
• Open Access Article
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  80 - Optimizing the Selection and Composition of QoS-Aware Web Services by Considering Dependency, Conflict, and Correlation between Web Services
  mahdi farzandway F. Shams
• Open Access Article
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  81 - SAHAR: An Architecture to Strengthen the Control Plane of the Software-Defined Network Against Denial of Service Attacks
  mehran shetabi Ahmad Akbari
• Open Access Article
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  82 - Quality of Service Aware Service Composition Method Using Biogeography-Based Optimization (BBO) Algorithm
  S. Saligheh B. Arasteh
• Open Access Article
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  83 - Green Cloud Computing with Reduced Energy Consumption in Live Migration Prioritizing Services
  Mohammad Rostami Salman Goli
• Open Access Article
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  84 - Sum Rate and Energy Efficiency Maximization in a Cognitive Radio Network with a Successive Relay Primary User
  elahe maddah Mohammad lari
• Open Access Article
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  85 - Investigating the Transfer of Learning in the in-Service- Learning in Education Department: Case Study (Khorasan Razavi Province)
  سید محمدتقی  سجادی
• Open Access Article
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  86 - Investigating the Transfer of Learning in the in-Service- Learning in Education Department: Case Study (Khorasan Razavi Province)
  سید محمدتقی  سجادی
• Open Access Article
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  87 - آسیبشناسی پدیده انتقال آموزش در آموزشهای ضمنخدمت سازمان آموزش و پرورش (مطالعه موردی استان خراسان رضوی)
  سید محمدتقی  سجادی مرجان کیان
• Open Access Article
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  88 - Quality Evaluation of in-Service Trainings Based on Quality of Services Approach in Shahid Sattari University of Science and Technology
    محمود غلامی شعبان  مرادی
• Open Access Article
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  89 - Effectiveness for Psychological Needs of Workplace through In-Service Training, Test for Role of Mediator in Employees' Socialization
    رقیه  بهشتی‌راد
• Open Access Article
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  90 - A Study of the Stakeholders’ Satisfaction Level from In- Service Training Process at Industries Development and Renovation Organization of Iran (IDRO)
  سیدمحمد  میرکمالی فهیمه سعادتی‌ تبار
• Open Access Article
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  91 - Studying Pathology of In-service Training Courses for OTC Group Employees according to the CIPP Model
  Bahareh Mansouri Kasvaei Mehdi Shariatmadari
• Open Access Article
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  92 - The Analyses of In-service Training Programs for Personnel of Kerman National Gas Company based on SWOT Model
       
• Open Access Article
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  93 - Evaluating the Effectiveness of Training Program: Case study, Ferdowsi University of Mashhad
  Kolsumeh Shojaa Morteza Karami Mohammad Reza Ahanchian Mojtaba Nadi
• Open Access Article
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  94 - BOM Model; Designing and Presenting Learning Services based on Cloud Computing by Learning Service Providers
  Dr Firouz Nouri Kalkhoran Kurosh Fathi Vajargah Abasalt Khorasani Amir reza Asnafi
• Open Access Article
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  95 - Analyzing and Prioritizing Effective Elements in Developing Innovative and Entrepreneurial Skills at In-service Training Systems; Case study of the National Organisation For Civil Registration
    alimohammad Razeghi
• Open Access Article
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  96 - Examining teachers' Perceptions of Virtual in-Service Training
  Peyman Yarmohamadzadeh Behbood Yarigholi Marjan doostI Alvanegh
  10.52547/istd.30814.8.30.134
• Open Access Article
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  97 - DESIGNING a PROFILE of HUMAN CAPITAL COMPETENCY (CASE STUDY: TECNICIANS and CALL CENTERS STAFFS of ENTEKHAB SERVICE INDUSTRIAL GROUP).
  Ali Kafami Ladani nahid Amrolahi Biuki Mohammad Shaker Ardakani Mehdi  Golverdi
• Open Access Article
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  98 - Evaluate the Effects of Service Innovation, Social Media Marketing, and Social Support on Value Co-creation
  akbar hoshyar Alireza Rousta
• Open Access Article
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  99 - Feasibility of Using Gamification Techniques: How These Techniques Can be Used in IRIB’S in Service Training
  sara khashei abolfazl khorasani davood masomi
  10.52547/jstpi.32097.18.72.14
• Open Access Article
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  100 - Designing an Integrated Development Model for Electronic Banking Services Innovation Based on Dynamic Capabilities Using Fuzzy MICMAC
  Ali Etemadifard kamal tabaeian Nazanin  Pilevari Abbas  Khamseh
• Open Access Article
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  101 - Testing the Conceptual Model of Factors Affecting the Development of Service Innovation in the Banking Industry (Case Study: Bank Mellat, East Azerbaijan Province)
  Behrouz Amini Naser Fegh-hi farahmand Soliman Iranzadeh
• Open Access Article
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  102 - Examining the Causal Model of Academic Burnout Decrease of Higher Education Students Based on Quality of Educational Services by Entrepreneurship Capabilities Mediation
  Ebrahim Aryani ghizghapan rounak sharifi hiro soleimani
• Open Access Article
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  103 - Identifying the Entrepreneurial Business Opportunities in Masjed Soleiman Township
  Mohammad Hossein  Mohmedi Kartalaei Hossein Mahdizadeh Nematollah Shiri
• Open Access Article
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  104 - Designing the business growth model of entrepreneurs aiming internationalization and with an innovation approach
  Ali Khozain Hamidreza Jale'ee Ibrahim  Abbasi hossein didehkhani
  10.61186/jstpi.34096.21.81.1
• Open Access Article
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  105 - Geniality, Deception, and Profiteering: the pilgrims’ perception of retail stores in Mashhad
     
• Open Access Article
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  106 - Consumer Behavior in E-Tourism Services
  sakineh jafari Mohammad najjarzadeh rezvan Golestaneh narjes deyrgandom
• Open Access Article
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  107 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz
  jafar bahari Sadegh  Salehi Marjan  Bazleh
• Open Access Article
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  108 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
  jafar bahari mehdi karoubi Shahla  Bahari
  10.52547/journalitor.35756.10.20.157
• Open Access Article
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  109 - Exploring the Effect of Perceived Forgiveness Climate on Female Practitioners of Tourism Industry
  Fariborz Rahimnia Farshad Ghaderi
• Open Access Article
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