List of Articles وفاداری مشتری

• Open Access Article
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  1 - A Managerial Examination of the Successful Parameters in the B2C Business
  shila mosammami mahmood moradi Asadollah Shahbahrami
• Open Access Article
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  2 - Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty
  narges rezaei malek
• Open Access Article
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  3 - Model of customer loyalty in e-commerce recommender systems
  Leila Ebrahimi
• Open Access Article
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  4 - Identification of Effective Factors on Customer Loyalty using USSD Codes by Structural Equation Modeling Approach
  fatemeh shahbazi
• Open Access Article
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  5 - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat
  narges rezaei Mohammad rezaei
• Open Access Article
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  6 - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices)
  Atefeh Falllah Seyed Mohammad Hassan Hosseini Mohsen Lotfi
• Open Access Article
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  7 - The Impacts of Business Intelligence, Customer and Loyalty Satisfaction and Brand Value in Iran Hygienic and Cellulose Industry
  Reza Aghaei Milad Aghaee
  10.7508/jstpi.2018.04.005
• Open Access Article
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  8 - Explaining a model for sacrifice based on customer experience in the hotel industry (four and five stars in Shiraz)
  jahanbakhsh rahimi baghmalek seyed abolghasem mira Mohammad Haghighi
• Open Access Article
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  9 - Investigating the Factors Affecting Customer Loyalty with a Focus on Brand Personality (Case Study: Bank Mellat Isfahan Branches)
  Hamid Reza  Ahghaghi Mohammad Ghasemi Namaghi Ali   Hosseinzadeh
• Open Access Article
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  10 - The Effect of Water Conservation and Waste Reduction Management on Increasing the Customer Loyalty in the Hotel Industry
    Maryam Mesbahi Shokrieh  Taheri Zahra  Akbari
• Open Access Article
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  11 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
  jafar bahari mehdi karoubi Shahla  Bahari
  10.52547/journalitor.35756.10.20.157
• Open Access Article
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  12 - Investigating the Influence of Human Resources Management Activities on Customer Loyalty in the Hoteling Industry Using a Multilevel Approach
  zahra Nikkhah-Farkhani Mohammad shaykhzade
  10.52547/journalitor.36121.11.21.1
• Open Access Article
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  13 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
  jafar bahari Shahla  Bahari
  10.52547/journalitor.36165.9.18.0
• Open Access Article
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  14 - Effect of Waiting Time Satisfaction and Use of Self-service Technology on the Sustainability of Customer Loyalty
  mohammad mahdi davali Shoorangiz Rezaei
  10.61882/jstpi.45342.21.83.52