List of Articles مدیریت کیفیت فراگیر Open Access Article Abstract Page Full-Text 1 - تبیین رابطه مدیریت کیفیت فراگیر بر سرآمدی عملیاتی و میل به نوآوری خدمات Jahan asadnia sima norouzi mohsen hamidi Open Access Article Abstract Page Full-Text 2 - Explain the relationship between total quality management and operational excellence and the desire to innovate services Jahan asadnia sima norouzi mohsen hamidi Open Access Article Abstract Page Full-Text 3 - Structural Pattern of the Effects of Total Quality Management Components on Staff’s job Performance Along with Moderating Role of Organizational Factors in Teacher Training Universities akbar keshavarzi Open Access Article Abstract Page Full-Text 4 - An Introspective Analysis of the Concept of Soft Total Quality Management with Emphasis on the Themes of Archetypes Hamzeh Amin-Tahmasbi S. Sina Masoumi 10.61186/jstpi.34469.20.78.57