List of Articles Customer satisfaction

• Open Access Article
  • Abstract Page
  • Full-Text
  
  1 - A Model for impacts of Investment in IT on customer satisfaction, using Structural Equation Modeling and Path Analysis
  jafar bagherinejad behtaj rasouli
• Open Access Article
  • Abstract Page
  • Full-Text
  
  2 - Effect of using of e-commerce on consumer behavior (Case study: Online customers of RIGHTEL company)
  maryam mahmoodi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  3 - Determine the level of customer satisfaction in e-commerce by using gamification (Case Study: Customers of the Bamilo company site)
  Semiramis Torabi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  4 - A Framework for Identifying and Ranking Criteria for Evaluating the Quality of Electronic Services (Case studies: Golestan website of Payame-noor university)
  Hossein Babaee mahmood salehesfahani fateme noorani
• Open Access Article
  • Abstract Page
  • Full-Text
  
  5 - Presenting a Green Supply Chain Model for Dairy Products with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approaches and Network Analysis Process
  ali yousefi mahdi homayonfar abdolaziz  pagheh amir  akhavanfar
• Open Access Article
  • Abstract Page
  • Full-Text
  
  6 - The Innovation Roadmap and Value Creation for Information Goods Pricing as an Economic Commodity
  Hekmat Adelnia Najafabadi Ahmadreza Shekarchizadeh Akbar Nabiollahi Naser Khani Hamid Rastegari
  10.7508/jist.2019.02.007
• Open Access Article
  • Abstract Page
  • Full-Text
  
  7 - A dairy Products Green Supply Chain model with Emphasis on Customer Satisfaction: Combining Interpretive Structural Modeling Approach and Analytical Network Process
  Ali  Yousef Mahdi Homayounfar abdolaziz pagheh amir akhavanfar
• Open Access Article
  • Abstract Page
  • Full-Text
  
  8 - The relation between organizational learning culture and customer satisfaction: The mediating role of job satisfaction
  مهدی  حقیقی کفاش زهره  دهدشتی شاهرخ حسن  غریبی
• Open Access Article
  • Abstract Page
  • Full-Text
  
  9 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
  maryam akhavan مجید باقری
• Open Access Article
  • Abstract Page
  • Full-Text
  
  10 - Modeling of the Factors affecting customer loyalty on internet brand using Fuzzy DEMATEL technique Mobin Net company
  شادی پارسایی منش Ali Bonyadi Naeini
• Open Access Article
  • Abstract Page
  • Full-Text
  
  11 - The effect of service brand dimensions on brand loyalty with the mediating role of customer satisfaction and brand attitude: A case study of Keshavarzi Bank branches in Torbat-e Heydarieh
  وجیهه  هوشیار Mohammad rostampour
• Open Access Article
  • Abstract Page
  • Full-Text
  
  12 - Math Modeling Customer Satisfaction with Dynamic Planning Approach (Case Study: Saipa Automobile Companies, Iran Khodro and Pars Khodro(
  kamran jalilian kameleh nasiri
• Open Access Article
  • Abstract Page
  • Full-Text
  
  13 - The effect of services provided by employees on customers' behavioral goals with the mediating role of their satisfaction (Case study: Razi Insurance customers)
  hamid reza masoudi
• Open Access Article
  • Abstract Page
  • Full-Text
  
  14 - The Impact of Co-branding Elements on Customers’ Satisfaction and Loyalty in Chain Restaurants in Tehran
  Jafar Ahangaran رضا اصلاني
• Open Access Article
  • Abstract Page
  • Full-Text
  
  15 - Investigating the Relationship between Service Quality and Customer's Satisfaction, Loyalty, and Trust: A Case Study of Tehran's Enghelab and Laleh Hotels
  jafar bahari Shahla  Bahari
  10.52547/journalitor.36165.9.18.0
• Open Access Article
  • Abstract Page
  • Full-Text
  
  16 - The Impact of Perceived Service Quality on Customer Citizenship Behavior of Kermanshah National Bank According to the Mediator Role of Customer Satisfaction
  فتانه یاراحمدی مه نوش فیلی