List of Articles Customer Relationship Management Open Access Article Abstract Page Full-Text 1 - A RFMV Model and Customer Segmentation Based on Variety of Products Saman Qadaki Moghaddam Neda Abdolvand Saeedeh Rajaee Harandi 10.7508/jist.2017.19.002 Open Access Article Abstract Page Full-Text 2 - Propose an E-CRM Model based on Mobile Computing Technology in Pharma Distribution Industry Alireza Kamanghad Gholamreza Hashemzade Mohammadali Afshar kazemi Nosratollah Shadnoosh 10.52547/jist.16209.10.40.287 Open Access Article Abstract Page Full-Text 3 - The effect of customer ¬orientation and customer relationship management (CRM) infrastructure capabilities on innovative behavior mahdi Almodarresi Hooshmand Bagheri Gara Bolagh mohammadreza gholami fateme mohammadi Open Access Article Abstract Page Full-Text 4 - Developing Customer Knowledge Management Process Model Using Customer Relationship Management Systems Maryam Ashoori Mona Sharif khani Mohammad Jafar Tarokh Open Access Article Abstract Page Full-Text 5 - Identification and evaluation of factors influencing the culture of E-learning for adoption of IT and implementation of SCRM میثم کیوانی Mehdi Zrak hossein momeni mahmouei Ali Hosseinzadeh