List of Articles کسب و کار. Open Access Article Abstract Page Full-Text 1 - Developing Customer Knowledge Management Process Model Using Customer Relationship Management Systems Maryam Ashoori Mona Sharif khani Mohammad Jafar Tarokh Open Access Article Abstract Page Full-Text 2 - Business Models; Principles, Evaluation, Innovation Manochehr Manteghi Fatemeh Sabeti Saeedi Open Access Article Abstract Page Full-Text 3 - Explaining Managerial Factors and Indicators of Talent Development of Iranian Banking Industry Managers hasan asheghi